FAQs

Can my insurance cover the cost associated with my surgery outside of Canada?
Some insurance companies may offer partial or full coverage for medical procedures abroad. The hospital Puerta de Hierro, one of our key partners, accepts certain international insurance plans. We recommend contacting your insurance provider to verify coverage details specific to your policy.

How long will it take to have my surgery done after the first contact?
Each case is unique, but on average, it takes between 2 to 3 weeks from your initial consultation until your return flight to Canada. We prioritize efficiency while ensuring all medical preparations and travel arrangements are handled smoothly.

How long does it take to fly to Mexico from Canada?
Access world-class care with ease—major destinations in Mexico are well connected to Canada through direct or one-stop flights. Below is a quick overview of typical travel times:

Guadalajara (Jalisco)

  • ~5 hrs non-stop from Vancouver, BC

  • ~6–7 hrs total with 1 stop from Victoria, Abbotsford, Edmonton, Calgary, or Saskatoon

Puerto Vallarta (Jalisco)

  • ~4.5–5.5 hrs non-stop from Vancouver, Calgary, Edmonton

  • Often 1-stop flights available from Saskatoon and Victoria

Cancun (Quintana Roo)

  • ~5.5 hrs non-stop from Toronto

  • ~6–7 hrs with 1 stop from Calgary, Vancouver, Edmonton

Playa del Carmen & Cozumel

  • Fly into Cancun, then:

    • ~45 mins drive to Playa del Carmen

    • ~1.5 hrs total (ferry + transfer) to Cozumel

San Miguel de Allende (Guanajuato)

  • Fly to Leon (BJX) or Queretaro (QRO)

    • ~1–2 stops from major Canadian cities

    • ~1.5 hrs ground transfer from either airport

What procedures do you specialize in?
We specialize in hip replacements, cardiology procedures, and stem cells therapy. Our partner hospitals in Mexico are staffed by highly experienced surgeons and medical teams dedicated to delivering top-quality care.

Is it safe to travel to Mexico for surgery?
Yes, all our partner hospitals in Mexico meet high international standards for patient safety and medical care. We only work with accredited facilities that have a proven track record of excellence. Additionally, we coordinate every aspect of your journey to ensure a secure and stress-free experience.

Will I receive follow-up care after returning to Canada?
Absolutely. We stay connected with you even after you return home. Your recovery and ongoing care are important to us, and we’ll assist with coordinating any follow-up appointments or additional support you may need.